Public Relations Officer (PRO)

Who We Are:

EMEX is a multinational conglomerate comprising information, trading and fulfilment businesses and is represented by its platform EMEX.DWC in the UAE.

Information Business: A marketplace connecting buyers and suppliers, aggregating information on 38 million product offerings. Trading Business: EMEX procures goods into its inventory and sells them to buyers, enabling the establishment of standards for product and service quality across marketplace partners. Fulfilment Business: It forms logistical chains, enabling delivery to over 30+ countries worldwide.

The mission of EMEX is to provide freedom of choice to all platform users by meeting their needs:

• We solve car owners' problems to ensure their freedom of movement.
• We open up new sales opportunities for sellers to increase their sales.
• We offer employees interesting and challenging tasks to bring value and realise their potential.

Our goal is expansion into new markets: we are working on creating a global delivery and information network. We are present in the Middle Eastern, CIS markets, in Japan and are exploring further expansion, including emerging markets like those in African countries, as well as developed markets in European countries.

Your Responsibilities Will Include but not exceed:

• Represent the company professionally in all dealings with government officials and entities,
• Manage trade license renewals, amendments, and related corporate legal requirements in coordination with the HR Manager,
• Liaise with government entities (e.g., Ministry of Labor, Immigration, RTA) for employee and company-related documentation,
• Stay updated on changes to government regulations and promptly inform the HR Manager of any impact on company operations,
• Maintain an organized record of all PRO-related documentation, ensuring deadlines are met for renewals and submissions,
• Support HR with document attestation, translations, and other administrative tasks as required,
• Assist the HR department in ensuring compliance with UAE labor and immigration laws for all employees,
• Oversee daily office operations, ensuring a clean, organized, and professional workspace.

Level and Experience

• Level: Middle+
• Language Proficiency: Fluency in English (mandatory). Arabic (spoken and written) is highly preferred.
• Experience: Proven experience as a PRO in Dubai or the UAE (minimum 2-3 years). During the interview, you will be asked to share your approach to initiating government interactions and highlight the results you have achieved.

Hard Skills

• Strong Understanding of Legal and Regulatory Frameworks— knowledge of UAE labor laws, immigration processes, and local government regulations (experience with DWC Free Zone is highly preferred).
• Resource Planning — ability to assess resource needs for projects and daily tasks, plan their use effectively, and ensure optimal resource utilization.
• Process Management — capable of identifying, defining, and optimizing processes required for task completion and achieving objectives.
• Metrics-Driven Decision-Making— consistently monitor performance metrics, identify areas for improvement, and proactively address any declines.

Soft Skills

• Independence and Accountability — highly self-sufficient, able to work within defined KPIs and action plans while delivering measurable results.
• Exceptional Communication — skilled in summarizing key points, presenting information clearly, and performing confidently in complex negotiations. Comfortable conducting effective meetings and resolving disputes. You will frequently communicate with employees, suppliers, buyers, and government authorities to address requests, audits, and disputes while representing the company’s position.
• Leadership — results-oriented team leadership skills, with the ability to balance diverse interests. Willing to take on additional responsibilities and provide assistance where needed.
• Cross-Functional Collaboration — skilled at working with professionals across various roles, from legal advisors to warehouse managers. Capable of building processes that enable efficient and productive collaboration.

What We Can Offer:

The opportunity to independently improve HR processes: we prioritize meaningful insights, so if you can justify your idea and its value, we will give you a blank slate to implement it. You will see how your ideas bring benefits to the business

• We will be happy to support your training if it is beneficial for addressing your work tasks. In turn, your responsibilities will grow in line with your expertise.
• We are expanding not only within the Russian and UAE markets. Gradually, we are broadening our geographical presence, which will give you the opportunity to gain experience in international HR operations and help you explore new tools for working abroad.
• We support a hybrid work model — you can combine working from home (1-2 times a week) with visits to our office in DWC.
• Enhanced Medical Insurance: We cover 50% of the insurance cost for two individuals.